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232,198 views • Dec 28, 2020 • #bpo #callcentertips #customerservice
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Here are 3 scenarios where POSITIVE SCRIPTING is extremely important for call center agents especially in customer service. This includes sample statements, 2 mock call samples, and a detailed explanation.
#positivescripting#callcentertips#customerservice#bpo…...more
...more
How this content was made
Auto-dubbed
Audio tracks for some languages were automatically generated. Learn more
Positive Scripting Examples for Call Center: Customer Service
6.8KLikes
232,198Views
2020Dec 28
Here are 3 scenarios where POSITIVE SCRIPTING is extremely important for call center agents especially in customer service. This includes sample statements, 2 mock call samples, and a detailed explanation.
#positivescripting#callcentertips#customerservice#bpo…...more
...more
Show less
How this content was made
Auto-dubbed
Audio tracks for some languages were automatically generated. Learn more